Cornerstones of Quality

Learn how quality leads to growth and profitability with this quality management DVD.

Format: VHS or DVD
Length: 24 mins.

* Video comes with free Study Guide

The essence of quality management programs can be distilled into four cornerstone principles: continuous improvement; customer focus; employee involvement; and commitment to measurement and evaluation. This quality management DVD bridges the gap between trendy phrases and actions that improve quality and help the bottom line.

Viewers will learn to:

• Increase pride of workmanship.
• Improve communication and cooperation.
• Decrease unnecessary errors and minimize the downtime.
• Initiate a continuous improvement ethic.
• Make quality the dominant cultural value of the organization.

Quality was a big movement a few years back, but it seems to have slipped aside a bit. Use this quality management DVD to revitalize your program, and to send a strong message that quality continues to be a cornerstone at your company.